Our Specialisms

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Governance 

 

  • Leadership, vision and direction of ERM
  • Develop risk management policies including the quantification of risk appetite
  • Implement a set of risk indicators and reports including incidents and losses
  • Develop analytical, systems and data management capabilities to support the risk and compliance initiatives
  • License applications, drafting of ICAAP and ILAAP for organisations

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Customer Strategy 

 

  • Creation of company-wide strategy to increase retention, expand revenue and grow new customer acquisition
  • Oversight and delivery of brand promise
  • Simplification of the customer experience through new digital channels
  • Leadership of marketing communication across product, brand and value proposition for market segments
  • Transformation of business processes and optimisation of digital experience

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People Solutions

 

  • People strategy alignment
  • Target Operating model fit for purpose
  • Review and enhancement of HR centres of excellence
  • Organisation design and effectiveness
  • Talent acquisition strategy
  • Coaching and developing business leaders

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Turnaround

 

  • Cost efficiency initiatives relating to Finance, Business and HR
  • Strategy redefinition
  • Crisis management
  • Employee retention and reemployment
  • Process and product improvements
  • Digital Innovation